Updated September 29, 2026.
Start with the full schedule
Share each pickup and destination, your travel dates, and the time you need to arrive. Include additional stops and any waiting time. For a roadshow or multi-day visit, send the outline of the whole trip.
Give the team your flight details
For an airport transfer, include the flight number, airport, and arrival or departure date. Ask how the meeting point, delays, and waiting time will be handled. Your confirmed arrangement sets these terms.
Choose a vehicle around the people and luggage
Passenger capacity alone does not establish luggage fit. Include the guest count, luggage, and any access requirements. Ask the concierge to confirm the model, configuration, and fit before you commit.
Make the occasion part of the plan
A business visit, a wedding, and a group event need different schedules. Include venue contacts and the person who will coordinate guests. For travel booked on behalf of someone else, give the team a clear booker and traveller contact.
Ask about the details that matter
Discuss privacy, refreshments, connectivity, and other preferences directly with the team. Equipment and amenities vary. Do not assume that an image or a general description confirms a particular feature.
Review the quote and terms
Confirm the service duration, price, payment requirements, cancellation terms, waiting time, and how changes will be handled. A request for a quote is not a reservation. The concierge confirms availability and the booking separately.